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Knowing how to manage cash flow in business is one of the most important financial disciplines you can develop.

A business does not necessarily have to make a profit every single month to survive. However, if it runs out of cash and has no access to additional cash resources, the situation becomes much more serious.

Cash pays staff, suppliers, tax, loan repayments and the other commitments that keep the business moving.

So managing cash flow is not simply about checking the bank balance. It is about developing the habits, systems and forward planning that keep money moving through the business.

About this episode

Cash is needed throughout the business cycle.

We spend money on people, materials, equipment, marketing and the everyday costs of running the business. Often, there is a delay before the money generated by that activity comes back to us.

That timing gap is why cash needs active management.

In this episode, we work through six practical steps:

  1. get your attitude to money right
  2. manage profitability
  3. produce a cash flow forecast
  4. stay on top of credit control
  5. use a good accounting system
  6. build in contingency

“They don’t want to be paid in buttons. They want to be paid in cash.”

How to manage cash flow in business in 6 steps

1. Take your business and your numbers seriously

The first step is attitude.

You are running a business, not a hobby.

That means giving your numbers the same attention you give customers, marketing, delivery and everything else that matters.

If numbers make you uncomfortable, that does not mean you should avoid them.

Instead, build the habit of connecting with them regularly.

Also avoid managing everything reactively.

If we only look at cash when there is already a problem, our choices become much more limited.

The aim is to develop a forward-looking attitude so that we can anticipate what may be coming.

2. Manage profitability

Cash and profit are not the same thing, but profitability still matters enormously.

Over time, profitable activity is one of the things that generates cash for the business.

So look closely at what you sell.

Ask:

  • Are our prices right?
  • What does each product or service cost us to deliver?
  • Which products or services generate the strongest margins?
  • Where could we improve efficiency?
  • Are some areas of the business producing very little profit?

Not every product or service contributes equally.

Understanding the mix helps us see where stronger profitability can support better cash generation.

If you want to explore that relationship further, see our guide to understanding what profit really tells you.

3. Produce a cash flow forecast

The third step is to look ahead.

A cash flow forecast turns your expected business activity into a picture of when money may enter and leave the bank.

It should help us understand:

  • when customer cash is expected to arrive
  • when suppliers need paying
  • when wages and overheads fall due
  • when tax or loan payments may be required
  • whether cash shortages may appear
  • whether additional cash may be needed

Ideally, work with a rolling view of roughly 12 months.

The forecast does not need to predict the future perfectly. Its job is to give us enough visibility to plan.

For the detailed construction process, see how to turn your business story into future numbers.

4. Keep on top of credit control

Making a sale does not automatically mean you have the cash.

If customers are allowed time to pay, somebody needs to manage that process.

“Do not adopt the ostrich look.”

Ignoring overdue invoices will not make them disappear.

Instead, build a clear credit-control process.

That includes:

  • checking customers before extending significant credit
  • agreeing payment terms clearly
  • sending invoices promptly
  • monitoring when invoices fall due
  • following up overdue amounts consistently
  • considering deposits or staged payments where appropriate

The faster money moves from invoice to bank account, the less pressure there is on the rest of the business.

5. Use an accounting system that gives you useful information

We cannot manage cash properly if the financial information is months out of date.

A good accounting system should help us keep records organised and give us timely information on:

  • sales
  • invoices
  • customer balances
  • costs
  • bank transactions
  • overall financial performance

That information can then feed into our cash planning and forecasting.

Digital accounting systems make this much easier than trying to piece everything together from disconnected spreadsheets and old year-end accounts.

If you are reviewing your systems, our guide to getting started with Xero accounting explains one option.

6. Build a contingency

Finally, ask what happens if the plan does not unfold exactly as expected.

Perhaps customers pay more slowly.

Maybe sales fall.

A major cost could arrive earlier than planned.

Equipment might need replacing unexpectedly.

That is why contingency planning matters.

Depending on the business, this may involve:

  • building cash reserves
  • identifying costs that could be delayed
  • understanding available finance options
  • considering appropriate overdraft or lending facilities
  • testing different scenarios in the forecast

Borrowing is not automatically the answer. However, understanding your options before a cash emergency is usually much better than discovering them during one.

For broader resilience ideas, see our seven ways to strengthen business cash resilience.

Why these six steps work together

None of these steps works particularly well in isolation.

Your attitude encourages you to look at the numbers.

Profitability helps the business generate cash over time.

The forecast shows what may happen next.

Credit control helps turn sales into money in the bank.

Your accounting system provides the information needed to manage everything.

Finally, contingency gives you a plan for when reality differs from expectations.

Together, they form a practical cash-management system rather than a collection of disconnected tips.

Why profit alone will not protect your business

A business can be profitable on paper and still struggle to pay its bills.

For example, you may complete profitable work today but wait 30, 60 or even 90 days for the customer to pay.

During that period, staff, suppliers, rent and other costs may still need settling.

That is why we need to understand both profitability and the movement of cash.

For a deeper explanation, see why profit and money in the bank can tell different stories.

A practical weekly and monthly cash routine

You do not need to spend every day buried in spreadsheets.

Instead, create a simple routine.

Each week, look at customer invoices, overdue payments and the immediate bank position.

Then, at least monthly, review the bigger picture:

  • actual sales and profitability
  • expected customer receipts
  • upcoming supplier payments
  • tax and loan commitments
  • the latest forecast
  • changes in future assumptions
  • possible periods of cash pressure

The important thing is consistency.

Cash management works much better as an ongoing business process than an emergency exercise.

FAQs

How do you manage cash flow in a business?

Start by understanding profitability, producing a forward-looking forecast, keeping customer payments under control, maintaining useful accounting information and preparing for unexpected cash pressure.

Why is cash flow management important?

Cash pays the commitments needed to keep the business operating. Even a profitable business can struggle if money does not arrive in time to meet wages, suppliers, tax and other payments.

What is credit control?

Credit control is the process of managing customers who are allowed time to pay. It includes payment terms, invoicing, monitoring due dates and following up overdue amounts.

Why do I need a cash flow forecast?

A forecast helps you see when cash is expected to enter and leave the business. This can highlight possible shortages early enough for you to consider what action to take.

How does profitability affect cash flow?

Profitable activity can generate cash over time, but timing matters. A profitable sale does not help today’s bank balance if the customer will not pay for another two months.

What is cash flow contingency planning?

It means thinking about what the business could do if cash turns out differently from the forecast. That may include reserves, delaying spending, improving collections or reviewing suitable funding options.

Episode Timecodes

  • 00:00 – Why businesses can survive without profit but not without cash
  • 01:11 – The six steps to managing cash flow
  • 01:31 – What cash is and why it matters
  • 02:42 – Profit and cash as financial goals
  • 03:12 – Step 1: attitude to money and business
  • 04:39 – Step 2: managing profitability
  • 05:22 – Step 3: producing a cash flow forecast
  • 06:37 – Step 4: credit control
  • 07:30 – Step 5: using a good accounting system
  • 07:55 – Step 6: contingency planning
  • 08:46 – Why cash keeps the business cycle moving
  • 09:07 – Summary of the six steps

Related episodes and guides

Key takeaway

Learning how to manage cash flow in business is not about finding one clever trick.

It comes from six connected disciplines.

Take your numbers seriously. Manage profitability. Look ahead. Collect money properly. Keep your accounting information useful. Prepare for the unexpected.

Do those things consistently and you put yourself in a much stronger position to keep the business moving when circumstances change.

Keep an eye on your cash.

Further Support

If you need help improving your cash flow, credit control, forecasting or financial systems, you can contact us for an initial chat.

You can also explore our free online business calculators for practical financial planning support.

For more practical tax and finance guidance, visit the I Hate Numbers YouTube channel, or listen and follow on Apple Podcasts.

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