Are you a business owner or manager looking for ways to measure the performance of your business? If so, then this video has all the answers you need! Watching it will teach you how to identify your business goals, choose the right metrics and collect and analyze data in order to accurately measure your business performance.

At its core, measuring performance is about making sure your business reaches its Northern Star, achieving your desired outcomes. To do this, you need to have a clear understanding of what your goals are and what success looks like. This means identifying both financial and non-financial goals such as increasing revenue, improving customer satisfaction, or gaining market share.

Once you have identified your goals, the next step is to select specific metrics that help measure progress towards them.  These should be SMART goals, (Specific, Measurable, Achievable, Relevant and Time-bound).  Example metrics include customer retention rate, churn rate or employee engagement scores.

Finally, collecting data on your chosen metrics,  furthermore analyzing that data is a big deal when measuring performance.

  • This can involve tracking financial data such as sales figures or costs incurred over time
  • Conducting surveys in order to assess customer satisfaction levels
  • Analysing internal process data related to efficiency gains or productivity improvements.

So if you want tips on How business should measure performance effectively, don’t miss out on this podcast.  Listen to find out more

Conclusion and good to know

The I Hate Numbers podcast isn’t just about financial performance though.  Other topics are covered, for example cash flow management, budgeting, forecasting, tax, accounts, and more! Every episode provides actionable advice from me, Business Finance coach, accountant and educator who explains that stuff in an easy and no nonsense way.

Are you a small business owner, social enterprise or organisation passionate about change? Managing your finances can be a lot of work, trust me.  Finally, there’s software that makes keeping track of your cash flow and financial planning easier: Numbers Know How. It helps you stay organised so you can focus on what matters to you; the creative work and the impactful change. Take a step away from the chaos with fast setup & easy navigation – numbers just got real…for the better! Get organised & make sense of it all with Numbers Know How today!